If you already have a domain name (e.g. yourunion.org), you will need to make some changes to your name server settings before your site and/or email will work with Prometheus. The name server tells the rest of the world which computer your website is stored on and where to send your email.
Your name server settings are found on your domain name registrar's website. Your registrar is a private company that you pay money to each year or every few years. In exchange, you get the exclusive right to use your domain name. Click here to find out who your registrar is or contact us and we'll be happy to help.
Visit http://www.networksolutions.com/whois/index.jsp and type in your domain name. That will tell you who your registrar is.
If you have the user name and password for your account at your registrar's website, this is a straightforward process. The links toward the bottom of this page (coming soon) contain step-by-step instructions for changing the name servers for many popular registrars. Our name server settings are as follows:
Name server #1: ns1.sndservers.com
Name server #2: ns2.sndservers.com
Be sure to delete your older name server settings. If you'd like Prometheus to work closely with you while you make these changes, please contact us.
IMPORTANT: If you have email set up on your domain (e.g. mail@YOURDOMAIN.org), be sure to coordinate closely with Prometheus to be sure our servers are set up and ready to receive your email. If you don't, it could result in an interruption of your email service.
If you do not know the user name and/or password for your account at your registrar, you can recover your password or get a new one from your registrar. Look for the instructions on their site, usually found near the login, for recovering your password. Also, take time to read and understand the important note below:
IMPORTANT: When recovering your password, your registrar will send and email to the administrative contact listed for the domain. You can find out the email address of the administrative contact by filling out the form at http://www.networksolutions.com/whois/index.jsp. If you do not have access to this email account, or if the email account no longer exists, you will not be able to recover your password and so will not be able to change your name server settings. As a result, you will need to contact your registrar to gain access to your domain name. Most large registrar's provide a phone number you can call somewhere on their website. They will require that you prove that you are responsible over that domain name and are authorized to access it.